Open Positions
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The Firm has an opening for a Senior Litigation Support Specialist, to be based out of either the Chattanooga or Atlanta office. Please send resume to Phillip Johnson at pjohnson@millermartin.com.
Duties and Responsibilities:
ELECTRONIC DISCOVERY AND PROCESSING
- Providing in-house electronic discovery evaluation and services for native file and e-mail processing and review, including providing support for client IT departments as needed to assist in the defensible collection of electronic data.
- Assisting the firm's lawyers and clients with the technical aspects of electronic discovery and litigation databases.
- Managing and trouble-shooting the flow of data through various discovery tools, identifying new application needs, providing training on new software, assisting with the management of a meticulous e-discovery work flow, and providing quality control and oversight of third-party vendors.
LITIGATION SUPPORT DATABASES AND IMAGING
- Working with case management tools performing data and image loading, data conversion and formatting, and preparation of litigation support review databases.
- Managing and supporting multiple cases on various litigation support platforms, coordinating projects with litigation support management, paralegals and attorneys.
- Interacting with all levels of Firm personnel to identify and obtain the appropriate level of assistance with assigned litigation technology projects.
TRIAL PREPARATION AND SUPPORT
- Assisting paralegals in preparation of case presentations for trials, arbitrations, and mediations.
- Coordinating and supporting war rooms, depositions and onsite trial team worksites.
TRAINING
- Developing and providing training classes on litigation technology concepts, capabilities and applications used by litigators and litigation support staff (including paralegals and secretaries).
DOCUMENTATION
- Creating and maintaining reference guides and procedure manuals relating to information layouts and functions.
- Developing and maintaining best practices for the use of litigation support technology.
- Identifying and documenting critical paths, procedures and standard routines for the use of litigation support technology.
- Learning new software as required by Senior Litigation Support Manager or department leadership.
- Assisting in the evaluation of litigation software and solutions.
- Providing assistance in planning and carrying out litigation support technology deployment projects, specifically regarding the testing, planning, implementing and the preparation of supporting materials.
REPORTS AND MEETINGS
- Preparing status reports for the Director of Litigation Support and staff meetings pertaining to matters, projects, vendor tasks, work area, equipment, software or other items.
ESSENTIAL JOB FUNCTIONS
- Creating, importing and exporting load files for document productions.
- Reviewing data from vendors and data load files for accuracy.
- Performing quality control on incoming data from clients, vendors and other third-parties for use in litigation support applications.
- Building, configuring and maintaining litigation support databases utilizing various software platforms.
- Providing trial support including setup of presentation hardware and software.
- Maintaining intake and output tracking logs and inventories for all data and media.
- Coordinating scanning, coding and OCR-ing of documents with outside vendors.
- Providing application support, training and technical assistance with litigation support.
- Staying current on litigation support and courtroom presentation tools and technologies.
- Other duties as assigned by the Firm's litigators, the Director of Litigation Support, the Technology Committee or the IT Director.
Position Requirements:
SKILLS AND ABILITIES
- Aptitude with IPRO, Concordance, Summation, CaseMap, Microsoft Access, Sanction, Trial Director, Adobe Acrobat (or other similar viewer) and like litigation support applications.
- Proficiency in Microsoft Office suite.
- Strong oral and written communications skills with the ability to present well in a professional environment.
- Meticulous attention to detail and the ability to generate highly accurate work product.
- Willingness and desire to learn and develop skills.
- Strong problem solving skills.
- Ability to respond and manage tasks from multiple case teams and vendors.
- Programming skills a plus.
- Proficiency in Clearwell is highly preferred.
JOB QUALIFICATIONS
- Bachelor's Degree, Computer Science Degree or equivalent experience.
- Minimum 3+ years of litigation paralegal and/or litigation support experience.
- General knowledge of the litigation process, electronic discovery, document production, coding and scanning.
- Professional demeanor and positive attitude.
- Flexibility to work after hours when necessary.
- Ability to travel as needed, with occasional overnight stays.
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The Firm has an opening for a Legal Secretary in the Litigation Department of the Chattanooga office. Please send resume to Norma McKechnie at nmckechnie@millermartin.com.
Duties and Responsibilities:
- Transcription of legal documents, correspondence, memos, etc.
- Drafting various correspondence, pleadings and incorporation of documents
- Proofreading
- Filing & organization of files
- Filing and recording documents with the appropriate offices/courts
- Answering incoming calls from clients
- Preparation of travel & expense reimbursement forms
- Completing time entries for attorneys
- Opening of new client/matter numbers and conflict checks
- Maintaining client emails in client workspaces
- Update and maintain attorney calendars
- Closing files for delivery to off-site storage
- Other duties as assigned
Position Requirements:
- Must be skilled in Microsoft Word, Excel and PowerPoint
- Must have Excellent writing and communication skills and have the ability to interact with clients, court officials, vendors and work in a team environment
- Three to five years legal secretarial experience
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The Firm has an opening for a Software Support & Training Manager in the Chattanooga office. Please send resume to Norma McKechnie at nmckechnie@millermartin.com.
General Description:
The Software Support & Training Manager is involved in the analysis, integration, implementation, and training of software applications. The Manager helps determine user requirements, plans training, establishes priorities, ensures application adoption and monitors user progress.
Duties and Responsibilities:
- Train attorneys and staff on all core applications
- Train new hires on all core applications
- Work closely with IT staff in all offices
- Work with Litigation Support staff to assist with Litigation Support Software training
- Develop and update all software training materials, manuals and QRC’s
- Work with IT to develop a Knowledge Base to assist with problem resolution & training
- Manage and promote eLearning initiatives
- Troubleshoot escalated problems with core applications and, if necessary, work with vendors to resolve
- Test and evaluate potential new software
- Weigh needs for practice-specific software
- Assist in development of workflow and protocols within practice groups
- Assess new software implementation before deployment
- Help evaluate printers, scanners and other new equipment
- Back-up Helpdesk staff as needed
- Other duties as assigned
Position Requirements:
- Possess and utilize excellent people and organizational skills
- Training skills combined with ability to create training materials and curriculum
- Proficiency in the following applications:
- Microsoft Office 2010:
- Word
- Outlook
- Excel
- PowerPoint
- Document Management Systems
- Adobe Acrobat Standard and/or Professional
- Microsoft OS Windows 7 and VDI
- Internet Explorer
- Knowledge of:
- Time Entry Systems
- Adobe Captivate
- SharePoint
- Ability and willingness to multi-task




